iStitch.biz Embroidery is located in Pleasant Grove, UT and has been in business providing quality apparel decoration since 2004 including embroidery, screen printing, and other related services.  It is owned and operated by Helen B. and E. Lynn Mortensen (long time Pleasant Grove residents).  With a goal of providing: (1) a quality product; (2) at a competitive price; (3) in a timely manner,  it has 4-quality objectives, which includes..

• Selling high quality Apparel and other Accessories

• Creating and maintaining digital graphics files, in-house and locally, for embroidery and screen printing processes

• Decorating apparel using local embroidery and/or screen printing services

• Providing customers with custom web-based store fronts

The 1st quality objective in Apparel decoration starts with using high quality products.  SanMar (The Nation's Premier Supplier of Wholesale Apparel & Accessories) is the preferred provider and has been since 2004.  They have a wide range of products and styles and can deliver product in less than 24 hours.  Go to "www.SanMar.com" and browse the online catalog.  Other quality wholesales house are used as needed. 

Graphic designs (Logo's) are captured, digitized, and saved locally using state-of-the-art software provided by Wilcom (EmbroideryStudio e2) and CorelDRAW X5 (Screen Printing).  This is the 2nd quality objective.  With the ability to control the design graphics with local resources, changes (fixes or enhancements) are readily available to facilitate improved quality with quick turn around.

The 3rd quality objective is the process of applying the specific decoration on the correct item in the correct location at the right size using the proper colors.  iStitch owns and locally operates multiple industrial embroidery machines (from Barudan).  The screen printing process is performed by local whole manufacturing facilities with a good reputation for quality and timely delivery.

Order processing is the final quality objective, which includes: (1) taking the order; (2) filling the order; and (3) delivering the order.  iStitch is a member of www.DecoNetwork.com , which provides an online order processing solution.  Customer specific web-based store can be created containing only the products they desire to sell.  The web store manages all the order taking and the order fulfillment is accomplished by iStitch.